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Corporate/Special FAQs


What is an eBook?
Who does the Corporate division serve?
What makes NetLibrary unique?
How do I purchase eBooks?
What other libraries are NetLibrary customers?
How will NetLibrary eBooks benefit my library users?
How will a collection of NetLibrary eBooks benefit my library?
How would eBooks support my e-Learning programs?
How does it work?
What titles are available?
How do I promote my eBook Collection?
How much does it cost?
How do users check eBooks in and out?
Can more than one person at a time check out the same book?
What happens if an eBook is not available?
Can I print a hard copy version of an eBook or pages from an eBook?
How are eBooks produced?
What kinds of eBooks are available?
A Note on Privacy


What is an eBook? 

The term eBook applies to published materials, such as reference books, scholarly monographs, and business books that have been converted into digital format for electronic distribution. NetLibrary eBooks are available twenty-four hours a day, seven days a week – from any location in the world, with additional features such as a dictionary, index, and easy keyword searchability.

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Who does the Corporate Division serve? 

The Corporate Division is serving Corporate libraries within Global 2000 companies as well as corporate universities, corporate training departments, and human resource departments within those companies. The Corporate Division also supports federal, state and local government agencies and for-profit universities.

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What makes NetLibrary unique? 

  • Our process for converting content and ensuring the security of that content
  • Our relationship with 300+ publishers, which represent a key component of our business model and ensures access to relevant and recent content
  • The depth and breadth of our content today and the rate at which we are adding titles
  • Our strategic partnerships with distributors as well as publishers
  • Our versatile platform for accessing eBooks
  • Our commitment to support our customers as they roll out an electronic library within their organizations, including training, collaborative collections development, and marketing services


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How do I purchase eBooks? 

We are happy to answer any question that you may have and work with you to develop a collection of eBooks that meets your needs. You can call us at 1-800-413-4557, or e-mail us at sales@netlibrary.com

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What other libraries are NetLibrary customers? 

There are currently more than 5,500 libraries accessing NetLibrary eBooks. Our customers include corporations, government agencies, universities, colleges, and research institutions, as well as leading community colleges and virtual universities.

Corporate and Special Libraries Customer Profiles

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How will NetLibrary eBooks benefit my employees? 

NetLibrary eBooks provide a new way of interacting with books while maintaining what is already valued. With NetLibrary eBooks, your staff and employees can access library resources anywhere, anytime, with the ability to perform full-text searching across hundreds of books or within a specific book to speed research and reference projects. These books can be viewed online in your library, from office, home, or remote location using an Internet browser, or can be downloaded to a laptop. Added benefits also include an embedded dictionary in each book with accompanying visuals and verbal pronunciation, as well as hyperlinks from both the table of contents and index.

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How will a collection of NetLibrary eBooks benefit my organization? 

With a collection of eBooks, you can add thousands of titles to your collection, with all the same rights of ownership as print books, without having to build any additional shelves or storage facilities, without investing in additional hardware or software.

Other benefits include no re-shelving, no lost, stolen, or overdue books.

What's more, you will have access to the Library Extranet, which allows you to track usage of eBooks in your library. These reports provide you with valuable data to help you grow and shape your collection to meet the needs of employees.

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How would eBooks support my e-Learning programs? 

eBooks are a perfect solution to the problem of providing distance learners with access to a full library of books. eBooks can be accessed anytime, anywhere with the same circulation model that traditional libraries offer: one user accessing books for a designated check-out time.

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How does it work? 

You purchase a collection of titles just as you would printed titles. NetLibrary handles all of the technology and hosts your eBooks from our servers. You determine the authentication strategy-employees can find your eBooks through MARC records in your OPAC search engine, or from your library website. As with printed books, only one employee at a time may access each copy of an eBook. You set the length of checkout time for each eBook through our secure Library Resource Center. The Library Resource Center also allows you to see usage and collection development reports.

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What titles are available? 

We currently have over 40,000 eBooks available, with more being added every day. Thousands of titles ABC-CLIO, IDG Books Worldwide, John Wiley & Sons, McGraw-Hill, NTC/Contemporary, O’Reilly and Associates, Oxford University Press, Rosen Publishing, and The Millbrook Press. You'll find concentrations of titles in areas including business, technology, management, finance, engineering, aerospace, economics, telecommunication, leadership, computers, education, government and law, human resources, health, and science.

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How do I promote my eBook Collection? 

Libraries can select from collection sets or individual titles to create a custom collection. Prices are based on publishers' list prices, with discounts for volume. There is also a management service fee which covers maintenance and updates to your virtual library. Remember, NetLibrary is not a subscription service. You own the eBooks.

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How much does it cost? 

You can select from collection sets or individual titles to create a custom collection. Prices are based on publishers' list prices, with discounts for volume. There is also a management service fee which covers maintenance and updates to your virtual library. Remember, NetLibrary is not a subscription service. You own the eBooks.

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How do users check eBooks in and out? 

After locating an eBook in your collection, employees users have the option of viewing or borrowing the eBook. By borrowing an eBook, users will have exclusive access to the book during the check-out period. eBooks are automatically checked back in to the NetLibrary collection when the check-out period expires.

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Can more than one person at a time check out the same book? 

At this time, NetLibrary's patent-pending technology ensures that only one person can use one eBook copy at a time. If a library or organization has purchased ten copies of one title, then only ten people at a time may view that title. In addition, NetLibrary is currently reviewing different access models that meet both library demands and publisher needs.

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What happens if an eBook is not available? 

When an eBook is checked out, the NetLibrary system displays a message indicating that the eBook is not available.

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Can I print a hard copy version of an eBook or pages from an eBook? 

NetLibrary has developed mechanisms for limiting the copying and printing of eBooks from the Internet. Visitors can copy or print single pages, just as people can photocopy single pages of a printed book.

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How are eBooks produced? 

NetLibrary receives new titles from a publisher in electronic or print format. The electronic file or print book is then converted. Non-text pictures, diagrams, and illustrations are then integrated into the converted document. Enhancements to the eBook include live links from the Table of Contents and Index and an embedded version of The American Heritage™ Dictionary of the English Language. All finished eBooks are meticulously compared with the original to ensure accuracy. Each eBook emulates its print counterpart, maintaining the books copyright and making viewing familiar and easy.

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What kinds of eBooks are available? 

NetLibrary provides a wide range of reference, professional and scholarly titles from many of the world's leading commercial publishers and university presses. When you purchase an eBook collection, employees also have access to nearly 3500+ classics from our public collection.

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A Note on Privacy  

NetLibrary supports the American Library Association's Code of Ethics. We believe that ensuring the privacy of library users is both an ethical obligation and critical to the ongoing success of the Internet.

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