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Welcome to the netLibrary help system. Click on the topics below to find out more about netLibrary products and services.

The Benefits of eBooks

What are 10 good reasons my library should purchase netLibrary eBooks?

The accessibility of eBooks makes them an ideal resource for supporting different segments of your community, such as college students, faculty, and staff, community college and elementary and secondary students, homeschooled children, e-Learners, the local business community, and busy parents and families.

1. With a collection of eBooks, you can add thousands of titles to your collection, with all the same rights of ownership as print books, without having to build any additional shelves or storage facilities, without investing in additional hardware or software, or staff time.

2. A collection of eBooks enables you to provide your library users twenty-four hours a day, seven days a week access to reliable content from respected publishers.

3. With automatic check-in, there is no re-shelving, no lost, stolen, damaged, or overdue books. Your library may determine the checkout period for each title, allowing you, for example, to shorten the checkout period in order to circulate a book to more users during periods of high demand.

4. All netLibrary customers have access to the Library Resource Center. The report functions of the Library Resource Center provide librarians with an unprecedented view of collections usage. Reports such as Popular eBooks and Turn-Away Statistics add a new dimension to decision making for collection development and management in libraries.

5. The search technology in netLibrary eBooks allows your library users to search for words or phrases within one book or across all the eBooks you have purchased to locate quickly the information needed, making research and reference easier.

6. Houghton-Mifflin's The American Heritage™ Dictionary of the English Language, Fourth Edition is embedded in every netLibrary eBook. While using an eBook, you can look up a word by selecting the dictionary tab on the tool palette and keying in the word, or by highlighting and double clicking a word. The dictionary also provides audio pronunciations of each word. Three additional dictionaries are available: The American Heritage™ Children's Dictionary, The American Heritage™ De-vulgarized Dictionary and The American Heritage™ Student's Dictionary.

7. Full level eBook MARC records in MARC21 format allow eBooks to be fully integrated into your existing catalog. Those using your online catalog will be able to access eBooks directly from your OPAC using any PC with an Internet connection.

8. eBooks are a perfect solution to the problem of providing distance learners with access to a full library of books. eBooks can be accessed anytime, anywhere with the same circulation model that traditional libraries offer: one user accessing books for a designated checkout time.

10. By adding a collection of eBooks to your library, you will be providing your library users with a digital library as easy to use as a traditional library, only faster, more efficient, and globally accessible.



Understanding netLibrary and eBooks
What is netLibrary?
What is an eBook?
How is netLibrary different?
What libraries currently use netLibrary eBooks?
How does the netLibrary system work?
How are eBooks produced?
How does netLibrary protect copyright?
Can I print a hard copy version of an eBook or pages from an eBook?
Are netLibrary eBooks compatible with eBook readers/handheld devices?
Can I use my Macintosh to read an eBook?
A Note on Privacy


Collection Development and eBook Marketing
How can I track usage of my eBook collection?
What titles are available?
How does netLibrary work with publishers?
Can eBooks be included in library holding statistics provided to accrediting bodies during the accreditation process?
How do I know when new eBooks are available for purchase?
How do I purchase eBooks?
How much do eBooks cost?
Can eBooks be set up as a standing order?
How do I promote my eBook Collection?

Understanding netLibrary and eBooks

What is netLibrary?
netLibrary is the leading provider of electronic books (eBooks) and Internet-based content management services. Hundreds of publishers of academic, professional, reference, and scholarly books have adopted netLibrary's digital rights management infrastructure. netLibrary develops, archives, hosts, and securely distributes eBooks and print-ready files through a variety of channels, including academic, corporate, public, and school libraries. netLibrary eBooks are full-text searchable and available for use on personal computers in online formats.

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What is an eBook?
The term eBook applies to published materials, such as reference books, scholarly monographs, and trade books that have been converted into digital format for electronic distribution. eBooks are much more powerful than traditional books. netLibrary eBooks are available twenty-four hours a day, seven days a week - from any location in the world, with additional features such as an embedded dictionary, a linked Table of Contents, and easy keyword searchability.

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How is netLibrary different?
netLibrary is the leading provider of electronic books with the most integrated and complete approach to eBook delivery. While some contend the convenience of electronic content will diminish the value of libraries, we see otherwise. Ours is the only comprehensive approach that fits the missions and methods of librarians and publishers. From partnerships with established suppliers to OPAC integration capability, we strive to continue to make the addition of eBooks easily compatible with the ways libraries and librarians already work. In addition, netLibrary's eBooks include copyright protection features, thereby preserving the traditional needs of publishers in a changing world.

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What libraries currently use netLibrary eBooks?
There are currently more than 5,500 libraries and organizations accessing netLibrary eBooks either through individually owned collections, shared collections via consortia, or both. Our customers include the majority of ARLs, leading community colleges, virtual universities, well-known public libraries and library systems, corporations, and government information centers. Click here to view profiles of
academic, public and corporate and government information centers that own netLibrary eBooks.

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How does the netLibrary system work?
A library purchases a collection of titles just as they would print titles. netLibrary handles all of the technology and hosts the eBooks from our servers. The library determines the authentication strategy – patrons can find your eBooks through eBook MARC records in the OPAC, or from the library website. As with print books, only one patron at a time may access each copy of an eBook. The library sets the checkout time for each eBook through our secure Library Resource Center. The Library Resource Center also allows you to see usage and collection development reports.

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How are eBooks produced?
netLibrary receives new titles from a publisher in electronic or print format. The electronic file or print book is then converted. Non-text pictures, diagrams, and illustrations are then integrated into the converted document. Enhancements to the eBook include live links from the Table of Contents and Index and an embedded version of The American Heritage™ Dictionary of the English Language. All finished eBooks are meticulously compared with the original to ensure accuracy. Each eBook emulates its print counterpart, maintaining the books copyright and making viewing familiar and easy.

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How does netLibrary protect copyright?
netLibrary's digital rights management system protects copyrights and limits the copying and printing of an eBook while permitting fair use. The system will automatically advise the user when they have exceeded the limitation.

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Can I print a hard copy version of an eBook or pages from an eBook?
Users can copy or print single pages, just as people can photocopy single pages of a print book. netLibrary, however, has developed mechanisms for limiting the copying and printing of eBooks from the Internet. If a user is rapidly viewing multiple pages of an eBook - a pattern that indicates the possibility of page-by-page printing - netLibrary will display a copyright notice and instruct the user to discontinue his or her actions. If the pattern continues, the account becomes disabled for a period of time, and the event is logged for tracking purposes.

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Are netLibrary eBooks compatible with eBook readers/handheld devices?
netLibrary eBooks can be read online. netLibrary eBooks are not compatible with other eBook readers or handheld devices at this time.

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Can I use my Macintosh to read an eBook?
The browser-based online netLibrary eBook Reader is fully Mac-compatible.

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A Note on Privacy
netLibrary supports the American Library Association's Code of Ethics. We believe that ensuring the privacy of library users is both an ethical obligation and critical to the ongoing success of the Internet.

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Collection Development and eBook Marketing

How can I track usage of my eBook collection?
In order to provide our library customers with flexibility and control, we built a secure web site called the Library Resource Center with tools that facilitate library management. These tools include usage statistic reports, the ability to set checkout times, and Turn-Away statistics - the number of times patrons tried to check out a title but were turned away because the book was already checked out. These reports provide valuable data to help you manage and develop your collection.

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What titles are available?
We currently have more than 40,000 eBooks available across numerous academic disciplines and general subject categories. To search our entire catalog and view collections prepared by our collection librarians, visit
TitleSelect, netLibrary's new collection development and ordering tool. When you purchase an eBook collection, your library users also have access to nearly 4000 publicly accessible literature and history classics. Click here to see our current publisher list.

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How does netLibrary work with publishers?
netLibrary works with both publishers and libraries to determine what content to convert into the eBook format. Based on a one book one user model, our platform provides broad flexibility for the distribution and use of an eBook. Our proprietary technology platform is designed to accommodate many different content management and distribution objectives; this includes the requirements of publishers.

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Can eBooks be included in library holding statistics provided to accrediting bodies during the accreditation process?
To date, librarians have told us that they have included eBooks in their library statistics for accreditation. The Association of Research Libraries has determined guidelines for counting eBooks that fit the netLibrary model, i.e. electronic manifestations of physical entities/units. For more information, please see ARL's Statistical
Q&A.

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How do I know when new eBooks are available for purchase?
The New eBook Report is available through the Library Resource Center.

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How do I purchase eBooks?
You may purchase eBooks directly from netLibrary using
TitleSelect or through our distribution partners, including the following ordering systems: Blackwell's Collection Manager, EBSCO's EBSCOhost®, and Follett's TitleWave. You can also call netLibrary at 1-800-413-4557 or send e-mail to sales@netLibrary.com.

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How much do eBooks cost?
Prices are based on publishers' list prices. There is also a service fee, either annual or prepaid, which enables us to manage and continually upgrade our technology. Remember, netLibrary is not a subscription service. You own the eBooks. For more information, call us at 1-800-413-4557, or send e-mail at
sales@netlibrary.com.

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Can eBooks be set up as a standing order?
Yes, netLibrary works directly with selectors to profile your library and set up standing orders.

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How do I promote my eBook Collection?
With the input of librarians we designed a marketing resource to help you raise awareness and increase usage of your eBook collection, the
eBook Tool Kit. The eBook Tool Kit web site contains practical tips and tools for making your eBooks accessible and creating and executing a marketing plan.

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